Archive for PMP Notes

PMP Summary – Procurement Management

Processes
– Planning
– Plan Purchase and Acquisitions
– Plan Contracting
– Executing
– Request Seller Response
– Select Seller
– Monitoring and Control
– Contract Administration
– Closing
– Contract Closure
Plan Purchase and Acquisitions
– Contract Type
– CR: CPF / CPFC, CPFF, CPIF
– T&M
– FP: FPI
– Point of Total Assumption (PTA)
– PTA = ((Ceiling Price – Target Price) / Buyer Share) + Target Cost

– Buyer share = Government Share
– Share Ratio = Buyer Share / Seller Share
– e.g. Share Ratio = 7 / 3 means Buyer Share = 7 / 10 = 0.7
– Plan Contracting
– Procurement Documents
– RFB: Selected sellers, Clear Specification
– RFQ: Price orientated, Clear Specification
– RFP: Unknown specification, negotiation, offer suggestion
– IFB: For public, advertisement, large quantity
– RFI: developed list of qualified sellers
– Request Seller Response
– Tools: Bidder conferences, Qualified seller list

廣告

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PMP Summary – Risk Management

Processes
– Planning
  – Risk Planning
  – Risk Identification
  – Qualitative Risk Analysis
  – Quantitative Risk Analysis
    – Risk Response Plan
  – Monitoring and Control
  – Perform Risk Control
– Level of uncertainty
– Known
  – Known Unknown – contingency reserve
  – Unknown Unknown – management reserve   5

Risk Identification
  – Inputs: Project Scope Statement, Project Management Plan, Risk Management Plan
  – Outputs: Risk Register
-Tools 
    – Information Gathering: 
      – Delphi – anonymously, expert
   – Brainstorming
   – Interviewing
  – Diagramming Techniques:
   – Fishbone (Ishikawa)

Qualitative Risk Analysis
  – Tool: Probability and Impact Matrix
  – Output: Risk ranking, trends, prioritized list of risks, watch-list

Quantitative Risk Analysis
  – Subjective vs Objective (Qualitative Risk Analysis)
– Tools
    – Sensitivity Analysis: Statistics
  – Expected Monetary Value (EMV) Analysis: EMV = Probability x Impact (in terms of
$)
  – Decision Tree
    – Data Gathering and Representation Technique: Simulation – Monte Carlo

Risk Response Plan
– Tools
    – Negative Risk Strategies (Threats): Avoidance, Transference (penalty is one form
of transference), Mitigation
    – Positive Risk Strategies (Opportunities): Exploitation, Enhancement, Sharing
    – Risk Acceptance: can be positive or negative

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PMP Summary – Communication Management

Processes
– Planning
  – Communication Planning
– Executing
  – Information Distribution
  – Monitoring and Control
  – Performance Reporting
  – Manage Stakeholder

Performance Reporting
  – Input: Work Performance Information
  – Output: Performance Reports: Status, Progress, Variances, Trends, Forecasting

Manage Stakeholder
– Tools
    – Communication Methods: face to face, flexible, open issue log, change requests,
document lesson learned, take corrective actions
    – Issue Log: maintain good working relationship

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PMP Summary – Human Resource Management

Processes
– Planning
    – Human Resource Planning
– Executing
  – Acquire Team
  – Develop Team
  – Monitor and Control
  – Manage Team

Human Resources Planning
  – HR Plan
    – Staff Management Plan forecasting, Staff acquisition, Release criteria, Training
Needs, Compliance, Safety, Timetable
  – Organization Theories
  – Maslow’s Hierarchy
      – Self-actualization, Esteem, Social, Safety, Physiological
  – Herberg’s Theory
      – Motivating Agents: Responsibility, Self-actualization, Recognition
      – Hygiene Factors: Salary, Security, Working conditions
    – Mcgregor and Ouchi X, Y and Z Theory
      – X: People needs to be watched to be productive
      – Y: People don’t need supervision to be productive   4
      – Z: People needs to be motivated by sense of commitment and advancement
  – Expectancy Theory
   – Effort = Reward

Develop Team
– Tools
  – General Management: Conflict Management
    – Team building activities: milestone parties, Create WBS
  – Ground rules
    – Co-location ( vs virtual team)
    – Recognition and Rewards
  – Stages: Forming, Storming, Norming and Performing

Manage Team
– Tools
    – Observation and Conversation
  – Issue Log
  – Project Performance Appraisals
  – Conflict Management

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PMP Summary – Cost Management

Processes
– Planning
  – Cost Estimation
  – Cost Budgeting
  – Monitoring and Control
  – Cost Control

Types of Cost: Fixed Cost (project setup), Variable Cost (wages, materials), Direct (contract,
training, salaries), Indirect Cost (Insurance, taxes, fringe benefits)

Cost Estimation
  – Types of Cost Estimate
    – Rough Order of Magnitude / Ballpark: -50% to 100%, use during Initiating
    – Budget Estimate: -10% to 25%, Top Down approach
    – Definitive Estimate: -5% to 10%, Bottom Up approach

Cost Control

  – Performance Reviews (tool of Cost Control)
  – Forecasting
  – Variances Analysis
  – Trend Analysis
    – Earned Value Technique / Earned Value Method
      – Planned Value (PV) is the budgeted cost for the work scheduled to be
completed on an activity.
      – Earned Value (EV) is the budgeted amount for the work scheduled to be
completed on the schedule activity.
      – Actual Cost (AC) is the total cost incurred in accomplishing work on the
schedule activity.
      – CPI = EV / AC = BAC / EAC, where EV < AC means over-budget
      – SPI = EV / PV, where EV < PV means behind schedule
      – CV = EV – AC
      – SV = EV – PV
      – ETC = EAC – AC
   – VAC = BAC – EAC
   – Note:
        – Budgeted Cost of Work Performed (BSWP) = EV
        – Actual Cost of Work Performed (ACWP) = AC
        – Budgeted Cost of Work Scheduled (BCWS) = PV
Quality Manag

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PMP Summary – Quality Management

Processes
– Planning
  – Quality Planning
– Executing
  – Perform Quality Assurance
  – Monitoring and Control
  – Perform Quality Control   3

Quality Planning
– Tools
  – Benefit Cost Analysis 
    – Benchmarking: identifies best practice
    – Design of Experiments: adjust variables to obtain optimal quality
    – Cost of Quality: Conformance / Non-conformance cost
  – Additional tools: 
      – Fishbone (Ishikawa): for root cause analysis, use historical information to
forecasting future
      – Flowchart: has sequence, loop back and conditional
  – Project Quality Planning identifies which quality standards are relevant to the project and
determining how to satisfy them.
  – Cost of Quality
    – Conformance Cost: Prevention Cost, Appraisal Cost
  – Non-conformance Cost: Defects
  – Cost of Quality is to ensure conformance to requirements

Quality Assurance

  – Tools 
    – Quality Audits: advantage is result can serve as lesson learned
    – Process Analysis: most important tool, part of continuous improvement, pilot test

Quality Control

– Tools
    – Control Chart: Rule of Seven – Find assignable cause
    – Pareto Chart: the most critical issues, 80/20
    – Inspection is a poor tool
    – 3 sigma covers 99.7% and 6 sigma covers 99.9%

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PMP Summary – Time Management

Processes
– Planning
  – Activity Definition
  – Activity Sequencing
  – Activity Resource Estimating
  – Activity Duration Estimating
  – Schedule Development
  – Monitoring and Control
  – Schedule Control

Activity Sequencing 

  • Types of Activity Dependency: Mandatory, External and Discretionary
  • Precedence Relationships: Finish to Start, Finish to Finish, Start to Start, Start to Finish

Activity Duration Estimating
  – Estimation: Heuristic (Rule of Thumb), Three Point Estimate (Optimistic, Most Likely,
Pessimistic), Analogous, Parametric

Schedule Development
– Tools
    – PERT (Program Evaluation and Review Technique)
   – Three Point Estimate
      – = (P + 4M + O) / 6
    – CPM (Critical Path Method)
      – Free Float: Delay without delaying Early Start time of successor
      – Total Slack: Delay without delaying Project Completion
      – Project Slack: Delay without delaying Customer expected completion   2
  – Schedule Compression
      – Fast Tracking: Parallel run, Risk (re-work)
      – Crashing: Add resource(s), Cost increase
   – Resource Leveling

Schedule Control

  • Input: Performance Reports, including SPI and CPI
  • Output: Performance Measurement, Progress Report (Communication Plan)

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