Plan Stakeholder Management

利益相關者管理計劃的過程中制定適當的管理策略,以有效在整個項目的生命週期,根據分析他們的需求,利益和潛在的利益相關者參與對項目成功的影響。這個過程的關鍵好處是它提供了一個明確的,可操作的計劃與項目的利益相關者,以支持該項目的利益。這個過程的輸入,工具和技術,輸出圖13-5所示。圖13-6示出的過程中的數據流圖。

計劃的利益相關者管理標識項目將如何影響利益相關者,然後讓項目經理制定各種方式有效地參與項目的利益相關者,來管理他們的預期,並最終實現項目目標。利益相關者的管理是提高不止通信和需要更多的比管理一個團隊。利益相關者的管理是創造和維修項目團隊和利益相關者之間的關係,目的是為了滿足其各自的項目邊界內的需求和要求。

這個過程產生的利益相關者管理計劃,該計劃包含了詳細的計劃,如何有效利益相關者管理得以實現。隨著項目的進展,利益相關者社區的成員和所需的參與程度可能會改變,因此,利益相關者管理規劃是一個迭代過程定期審閱,由項目經理。

 

Plan Stakeholder Management is the process of developing appropriate management strategies to effectively

engage stakeholders throughout the project life cycle, based on the analysis of their needs, interests, and potential

impact on project success. The key benefit of this process is that it provides a clear, actionable plan to interact with

project stakeholders to support the project’s interests. The inputs, tools and techniques, and outputs of this process

are depicted in Figure 13-5. Figure 13-6 depicts the data flow diagram of the process.

Plan Stakeholder Management identifies how the project will affect stakeholders, which then allows the

project manager to develop various ways to effectively engage stakeholders in the project, to manage their

expectations, and to ultimately achieving the project objectives. Stakeholder management is more than improving

communications and requires more than managing a team. Stakeholder management is about creation and

maintenance of relationships between the project team and stakeholders, with the aim to satisfy their respective

needs and requirements within project boundaries.

This process generates the stakeholder management plan, which contains detailed plans on how effective

stakeholder management can be realized. As the project progresses, the membership of the stakeholder community

and required level of engagement may change, therefore, stakeholder management planning is an iterative process

that is reviewed on a regular basis by the project manager.

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